Our startup client is incorporated as a true technology and services provider in cyber security space. Their solution offerings are on zero-trust and SASE framework. Solutions they are providing areApplication Security/Authentication behave Analytics/ Browser Security/ Cloud Security/Cyber Threat and threat Investigation/ Data Leak Prevention(DLP) & Data classification/ddos Protection/ Digital Rights Management/Endpoint threat detection and response /Security Orchstration and Automation/ Firewall Configuration and Management/ Network Behaviour Analysis and anamoly Detection/ Network Monitoring and Forensics/ Unified Cyber Defence.
The responsibilities of an account manager will be to manage a variety of accounts depending on the requirement of the company, maintain and establish new business relationships within the accounts. Each customer account can vary in demands and an account manager may work with Technology managers for one project and a media department for another project etc.
Leverages market research materials, customer and employee insights and other sources, to identify industry trends, needs and opportunities. Selects from and uses marketing tools appropriate to the allocated assignment.
Develops and enhance effective customer relationships at executive levels and qualifies new sales leads. Maintains customer contact during and after the selling process to pre-empt any issues and identify further opportunities.
Designs and implements sales strategies and works with reporting manager to implement sales plans. Understands customer and needs, responds to existing sales leads and identifies and qualifies new leads and prospects with a view to developing a pipeline of potential opportunities.
Bid management, value analysis, negotiation, presentation and preparation of contracts. Monitors and reports on quota, performance, customer satisfaction, market intelligence and competitors. Contributes to the development and training of sales teams and product/service development.
Provides customer service, including technical advice and guidance on all matters bearing on the successful use of complex products and services. Helps customers to clarify their requirements; documents the conclusions reached and contributes to preparing and supporting bids and sales proposals.
Initiates and influences relationships with and between key stakeholders.
Works closely with the Pre-Sales team and (or) vendors to ensure that customers are assisted and advised properly.
Ensures that reliable cost, effort and risk estimates and project plans are produced.
Helps customers to clarify their requirements; documents the conclusions reached and contributes to preparing and supporting bids and sales proposals.
Establishes metrics to provide data on performance and help with the continuous improvement of (Key) account management and sales activities.
Technical pitching knowledge about one or all of the KeyTechnical solutions such as: Cyber Security solutions.
Knowledge (Qualifications & Experience):
Minimum 2-3years of relevant work experience in Cyber Security solution sales in UAE.
Turnkey or Large Multivendor Solution selling experience in cyber security space.