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Location:
Dubai
Salary - AED :
12000 / Month
Experience :
3 Years
MIS SPECIALIST   (31749)

 

 

Our client, a multinational company is urgently looking for an MIS Specialist. You will be under Business Development and Call Centre Operations Department.

 

The ideal candidate must have between 3 to 5 years UAE working experience in MIS, BI Tool, and advanced skill in Excel & PowerPoint and knowledge of MS Access.

 

The role will entail supporting the Stakeholders & Distributors across Middle East by preparing Daily, Weekly and Monthly KPI’s reporting, Report automation, Project Coordination and other MIS related responsibilities.

 

The person should have a passion for data accuracy and report improvement and be able to work autonomously.

 

Qualifications:

  • MIS experience (Management Information Systems)
  • Expert Excel and PPT Skills
  • MS access knowledge
  • Call Centre reports experience will be an advantage
  • Big Data Handling
  • IT and Smartphone Application knowledge
  • Able to accept new challenges
  • Able to work under short deadline
  • Team player
  • IT savvy  
  • Experience in Logistics and Fleet business is a plus
  • Expert in Business analysis
  • IT savvy and SQL programming is a plus

 

Job responsibilities:

  • Manage BI Tool (e.g. periodic report generation, raw data upload, dashboard visualization / performance analysis, data compilation / translation/extraction, design, and modification)
  • Interpret data with focus on the domain
  • Provide business intelligence, data analytics, metrics, and reporting
  • Present impactful data visualizations and dashboards in Tableau for loyalty data reporting and post campaign analysis.
  • Write and manage delivery of reports/technical documentation (i.e. Strategy documents, Business Requirements Specifications, Bid Proposals, and User Manuals)
  • Liaise with stakeholders, communicating findings, and presenting project updates to all stakeholders
  • Manage all OEM Middle East dealers request to support their enquiries.
  • Coordination with headquarters for all Vehicle VINS Missing during the shipments.
  • Responsible in supporting dealer management tool enquiries.
  • Periodic IT support during IT Engineer’s leave