Job Summary:
Supports the Store Manager in overseeing daily retail operations, ensuring excellent customer service, achieving sales targets, and maintaining store standards. This role involves supervising staff, managing inventory, and assisting with administrative and operational duties to ensure smooth store performance.
Key Responsibilities:
- Assist the Store Manager in daily store operations and staff supervision
Ensure high levels of customer satisfaction through excellent service
Support in achieving sales targets and implementing sales strategies
Supervise, train, and motivate store staff
Handle customer inquiries, complaints, and returns professionally
Maintain visual merchandising and store cleanliness standards
Assist with inventory control, stock replenishment, and stock counts
Ensure compliance with company policies, procedures, and safety standards
Prepare reports on sales performance, staffing, and inventory
Act as Store Manager in their absence
Knowledge in all the items which the stores has
Direct communication with suppliers
Strong ability in negotiating prices with suppliers
Requirements:
- Assist the Store Manager in daily store operations and staff supervision
- Ensure high levels of customer satisfaction through excellent service
- Support in achieving sales targets and implementing sales strategies
- Supervise, train, and motivate store staff
- Handle customer inquiries, complaints, and returns professionally
- Maintain visual merchandising and store cleanliness standards
- Assist with inventory control, stock replenishment, and stock counts
- Ensure compliance with company policies, procedures, and safety standards
- Prepare reports on sales performance, staffing, and inventory
- Act as Store Manager in their absence
- Knowledge in all the items which the stores has
- Direct communication with suppliers
- Strong ability in negotiating prices with suppliers
