Job Summary:
The Operations Manager will oversee the end-to-end operations of a joinery and woodworking production facility serving residential and commercial projects. This role is responsible for production planning, workflow management, procurement, quality control, health & safety, manpower supervision, and on-time project delivery. The ideal candidate will have strong leadership skills, technical knowledge of joinery production, and experience managing factory operations for interior fit-out, carpentry, and custom furnishing projects.
Key Responsibilities:
- Operations & Production Management
- Lead daily operations of the joinery factory, ensuring efficient production workflows.
- Develop and implement production schedules to meet project timelines.
- Coordinate with design, estimation, and project teams to ensure clarity of drawings, materials, and specifications.
- Monitor the production floor to ensure optimum machine utilization and productivity.
- Resolve operational bottlenecks to maintain smooth workflow.
- 2. Project Coordination
- Act as the primary link between operations and project/site teams.
- Ensure all joinery items (doors, cabinets, wardrobes, counters, wall panels, etc.) meet project specifications for both residential and commercial clients.
- Track production progress and ensure timely dispatch and installation scheduling.
- Manage change requests and variations during production.
- 3. Quality Control & Compliance
- Establish and maintain high standards of workmanship and product quality.
- Oversee inspections at key stages of production.
- Ensure compliance with industry standards, building codes, and client specifications.
- Implement continuous improvement practices.
- 4. Procurement & Inventory
- Oversee procurement of raw materials (wood, laminates, hardware, paint, etc.).
- Review vendor performance and negotiate pricing to control costs.
- Monitor stock levels and ensure timely availability of material.
- Implement inventory control systems.
- 5. Team Leadership & Workforce Management
- Supervise joinery craftsmen, machine operators, foremen, and production supervisors.
- Conduct performance evaluations and identify training needs.
- Ensure proper workforce allocation across multiple projects.
- 6. Health, Safety & Maintenance
- Enforce safety guidelines and maintain a safe working environment.
- Coordinate preventive maintenance of machines and tools.
- Ensure adherence to company HSE policies.
- 7. Reporting & Documentation
- Prepare weekly and monthly operational reports for management.
- Monitor KPIs such as production output, lead time, defect rate, and cost efficiency.
- Maintain documentation for quality audits and client approvals.
Requirements:
- Bachelor’s degree in Engineering, Architecture, Industrial Management, or equivalent (preferred).
- Minimum 7–10 years of experience in joinery / carpentry factory operations, with at least 3–5 years in a managerial role.
- Strong knowledge of joinery materials, machines, production processes, and finishing techniques.
- Experience handling both residential and commercial fit-out projects.
- Excellent leadership, communication, and decision-making skills.
- Strong understanding of quality standards and project management workflows.
- Proficiency in MS Office; knowledge of AutoCAD or production software is a plus.
