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Location:
Dubai
Salary - AED :
8000 / Month
Experience :
3 Years
SERVICE TECHNICIAN (HOME APPLIANCES)   (29757)

 

Our client is one of the global best home appliances manufacturers, is looking for a Service Technician.

 

  • Ensure the effective repair and first time resolution of all in-home customer repairs within UAE
  • Carry out new installation, modifications and repairs of Home Appliances.
  • Advise customers on the correct operation of their products to enable them to utilize the appliances correctly.
  • Resolve customer issues within given guidelines and to the customer’s satisfaction.
  • Diagnose faults with the company’s range of products and rectify as required.
  • Maintain an up-to-date stock of parts, in accordance with current stock lists and to ensure parts are safeguarded from damage.
  • Inform the UAE Service Manager, of any defects found which are out of the ordinary.
  • Maintain all equipment spares and tools in a satisfactory manner and ensure that company property and information is safeguarded at all times.

 

Your profile

  • 3-5 years of appliance repair experience.
  • Refrigeration experience a plus.
  • Organized with the ability to complete multiple service calls in a timely manner on a daily basis while providing high levels of customer service.
  • Must be a self-starter and be able to work independently with minimal supervision.
  • Strong communication and superior customer service skills.
  • Continuous updating of progress to Managers in regards to service requests.
  • Strong Microsoft office skills as well as Outlook.
  • Maintenance of company provided car.
  • Ability to lift 30+ kg
  • UAE driver’s license and clear driving record.